Once your payment has cleared you should receive a confirmation email with your movie download link. This will also be stored in your account under order history. The movie can be downloaded direct from this link but the link is restricted to 1 download and expires 48 hours after ordering.

If you have any other technical issues please contact us at: support@annaspansdiary.com

You have tried everything above but it’s still not working

Please click here to use the contact form to inform us of your problem with as much info as possible so we can work fast to fix your problem. Our aim is to keep you as happy customer and we are very sorry you are having these difficulties. If possible, please let us know your WMP version or all other media player information, browser, ISP, connection speed and the precise problem you are having.

I cannot log in to my account

Please note that the username and password are case sensitive, and due to
security reasons, you may need to enter the details more than once.

Also, please check that cookies are enabled on your computer as this is
required for the site to keep track of logged in users. If you keep having problems with cookies, email support@annaspansdiary.com and include as much details as possible about your problem.

What are the system requirements for viewing the movies?

The movies are in standard MP4 video format which is compatible with most devices.

Payment options

Payments are processed by CCBill and payment is by Credit or Debit Card.

Once the payment has been approved, you will be able to download your video/s.


How do I apply to become a pornstar?

Please read my advice on the BGAFD website and feel free to approach other producers listed there. We are not currently looking for new porn stars, so please don’t email any photos, we will advertise when we are. Other producers often are looking for talent but we always advise that you should not have to pay money up front (male or female) in order to try out being a porn star or to be registered with an agency. It is worth researching the posts on www.bgafd.co.uk among other porn industry sites to find out who are reliable producers and agencies, although they are often full of industry politics so bear that in mind.